Multiclima.gr is committed to the confidentiality of your information and transactions. We ask you and use only the information we need to efficiently process orders / shipments and provide personalized service.

The company collects and processes this data for its own benefit and strictly observing the principles of personal data protection provided by applicable laws and international conventions, will not make it illegal and without prior written permission, for advertising or other reasons. Multiclima.gr expressly states that it does not disclose, publish, sell, exchange part or all of the personal information and information you trust us (Article 11 Law 2472/1997).

Multiclima.gr is bound by law and is required to keep it safe as well as to ensure the protection of the personal data of each customer and registered member through the company's online store. Under no circumstances will your personal data be used or processed by a third party, natural or legal, for spam or for sending unsolicited promotional material. Also, it is not at all your personal data that should be given to other companies without your permission. Even exchanging certain information with third parties can greatly benefit your purchases, it will only be with your approval.

All the information of each order and the personal details of each member of multiclima.gr are confidential and encoded so that they can not be used by anyone from multiclima.gr.

Ensures that only authorized employees have access to transaction information and only when necessary, e.g. to handle orders. For the rest, multiclima.gr commits not to disclose the details of its customers and transactions unless it has a written authorization from them or is imposed by a court decision or a decision of another public authority. Personal data reported to the online store under the trademark multiclima.gr are solely used by this or its affiliates to support, promote and execute the transaction relationship and better serve them in relation to electronic conciliation procedures.

Exceptionally, your personal information may be disclosed by the company, always subject to the mandatory procedure when required by a public authority, court,

The company uses impersonal statistics (browser type, geographic area, etc.) to continuously improve its online store and better know its visitors in general.

As a registered member of multiclima.gr, you have access at any time to each item that you have been assigned (access right, article 12 of law 2472/1997). If there is any reason, you may change the personal information you have disclosed to us or restrict or cancel the use of any of these items by linking to your username and password by going to your account information. In general, you may object to the processing of your personal data (right of objection, article 13 of Law 2472/1997).

A prerequisite for making a purchase from multiclima.gr is to disclose some of your information / personal information about the electronic conciliation process. When placing an order and executing and delivering successfully, we will ask for your full name, address, and address where the products you want to send (if different from the first), the number of fixes (or any other phone you want, which will be used to better serve you), your email address, etc. If you choose to pay by credit card, you will need to fill in the details in the relevant fields and in the case of an invoice, you will be asked for the business name, VAT number, activity and address of the headquarters.

Cookie policy

The pages can use cookies for the proper operation of their services and their pages. Cookies are small text files (in .txt format) that are sent and stored on the hard drive of each visitor / user's computer if the latter has chosen to accept cookies. The visitor / user may configure his / her browser in such a way that he or he warns the user to use cookies on specific page services or not allow the acceptance of the use of cookies under any circumstances. If the visitor / user does not wish to use cookies to identify them, they may not have access to these services.

Our cookies page uses the following cookies:

- Necessary cookies for its operation, such as the choice of language and other user options, which have session-only cookies,

- Cookies set up by Google Analytics to generate traffic statistics, and some of these are permanent, to identify subsequent visits


Additional Cookie Information

In multiclima we consider it important to know what cookies we use on our website and why we use them. Our goal is to provide you with the right information and the best navigation experience on our site.


WHY DO WE USE COOKIES?

We use cookies to improve the functionality of plaisio.gr, your correct browsing, easy connection and smooth movement to your individual pages. At the same time, cookies allow us to provide you with promotional and educational content relevant to your interests and needs.

Also, cookies help us analyze how visitors use our site, how they are browsing and who have difficulty. In this way we can continually optimize the operation of the e-shop and address any problems that may arise. All information collected from these cookies is used only to improve your own purchasing experience, structure and content of multiclima.gr.


WHAT ARE THE COOKIES?

Cookies are pieces of information in the form of very small text, stored in the browser you use on your PC on your Smartphone & tablet (Chrome, Mozilla Firefox, etc.), helping to make our site work more efficiently. Cookies do not in any way cause damage to users' computers or files stored on them. The information stored in cookies is used for identification & optimization purposes.


categories

1) Necessary Cookies
They allow you to perform basic site features, such as adding products to your cart, online payment, and storing products in the wish list. Without these absolutely necessary Cookies, the smooth functioning of the e-shop is directly affected, but your personal navigation experience is undermined and basic e-commerce functions are down.

2) Performance cookies
Performance cookies collect information about how visitors use the website. They allow us to see which pages visit more often or show us if they encounter a problem while navigating. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and is used only to improve the way multiclima.gr works.

3) Function Cookies
These cookies "memorize" your preferences while browsing our site so that we can offer you the right products according to your needs. With these cookies you enjoy a personalized version of multiclima.gr, so you can find what you are looking for much easier.

4) Advertising Cookies
These cookies are used to provide ads more relevant to you and your interests. They are also used to send targeted advertising or bids to reduce mass, unwanted and unwanted advertising messages. At the same time, they help us measure the effectiveness of our advertising campaigns.

5) Cookies Analytics
It is a subset of the functionality cookies and allow us to evaluate the effectiveness of our site's various functions so that we can continually improve our experience.
Specifically:

Third-party vendors, including Google, may display Company ads on websites.

Third-party vendors, including Google, may use cookies to update, optimize, and display ads based on a previous user's visit to the multiclima.gr website.

Multiclima.gr may also use cookies from a previous visit to its remarketing website.

Users can choose to exclude them from such use of cookies by Google here.

You can set up your Browser, inform you each time before a cookie is taken and decide to receive it or discard it. In this case, keep in mind that you may not be able to take full advantage of it.

Multiclima.gr may use Google Analytics features for display ads (e.g., remarketing, Google Display Network display reports, and demographic and interest reports).

Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.

Here are the available Google Analytics opt-out options for the web.

Multiclima.gr complies with the Google AdWords Interest-Based Advertising Policy and restrictions on sensitive categories and:

It uses remarketing with Google Analytics for online advertising.

Multiclima.gr and third-party vendors, including Google, use an original manufacturer cookie to update, optimize, and display ads, in line with previous user visits to its site.

Multiclima.gr may use the data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics.

We reserve the right to change this cookie policy at any time. Please find the "LAST REVIEW" section at the top of this page to see when this Cookie Policy was last reviewed. Any changes to this Cookie Policy will apply as soon as the revised Cookie Policy becomes available on the Site.
Skroutz Analytics

Our company, in order to provide the best possible service quality to the consumer, uses the Skroutz Analytics service. Through this service anonymous usage statistics are posted to Skroutz.gr, while the data obtained through this service is covered by the Skroutz.gr privacy policy, which can be found at https://www.skroutz.gr/privacy.

The multiclima - Petros Spyropoulos & Co. collect and process the above items solely for the purposes described above for which you have consented. The processing that is done is absolutely necessary and is done exclusively by the company's competent employees. The company may also use other persons for the purpose of processing, but they are bound to do only the processing required by the present and the law. Your data may be sent to other countries within or outside the EU for processing purposes for which you have consented. Processors within the EU are bound by Regulation 2016/679 / EC (Regulation) and their contract with us which ensures data security and processing according to the consent you give. Outside the EU, our company complies with the provisions of the Rules on sending data outside the EU to ensure that processing is done in accordance with your law and consent. The company has taken all necessary measures to ensure that your data is secure and access restricted to the law. Your data will be retained for a period of 10 years unless otherwise provided by law or unless the product you have purchased from our company is covered by a warranty of more than 10 years.

You have the ability to communicate at any time with the company to update your personal data, request modification, or discontinue use of or delete them in whole or in part, or their portability as defined by the law. Please contact us at 2610334389, or e-mail info@multiclima.gr or in our stores. You have the right in case you believe that the processing done does not comply with the above to seek the protection of the Personal Data Authority.